what a mess, most of my clients are getting half of what they used to get with BE/O2 and constant drop out and pings are quite high as well now.
Most of them are just leaving to another ISP. it’s a shame BE/O2 was a very good isp.
talktalk is not a very good isp but when they buy other small ISPs they keep the small isp as it is. which means the customer experience stay the same. shame talk talk didn’t buy O2.
whole migration process was a nightmare specially if you are business and used the own equipment. they did send a mail out but most business lost access to the mail address etc. they should have send a postal mail not an email.